Privacy Policy

Skyhut Boutique House (“Skyhut”, “we”, “our”, “us”) is committed to protecting your privacy and handling your personal data in a lawful, fair, and transparent manner, in accordance with the Kenya Data Protection Act, 2019.

This Privacy Policy explains how we collect, use, store, and protect your personal information when you interact with our website, digital guest guide, Wi-Fi services, booking platforms, or during your stay at Skyhut Boutique House.

1. Information We Collect

We may collect the following personal information:

• Full name

• Email address

• Phone number (optional)

• Booking details and stay-related information

• Device or access details when using our Wi-Fi or digital guest guide (non-intrusive and for access control only)

We only collect information that is necessary, relevant, and limited to the purposes stated below.

2. Purpose of Data Collection

Your personal data is collected and processed for the following purposes:

• To provide access to our digital guest guide and Wi-Fi services

• To facilitate bookings, check-ins, and guest communication

• To share important stay-related updates or house information

• To enhance guest experience and service delivery

• To send occasional updates, offers, or promotions, only where consent has been given

• To meet legal, safety, and operational requirements

3. Legal Basis for Processing

We process your personal data based on one or more of the following lawful grounds:

• Your consent

• Performance of a contract (your booking or stay)

• Compliance with legal obligations

• Legitimate business interests, provided your rights and freedoms are not overridden

4. Data Storage & Security

Skyhut Boutique House takes reasonable and appropriate measures to safeguard your personal data, including:

• Secure digital storage systems

• Restricted access to authorized personnel only

• Regular monitoring to prevent unauthorized access, loss, or misuse

We retain personal data only for as long as necessary to fulfill the purposes for which it was collected or as required by law.

5. Data Sharing & Disclosure

We do not sell, rent, or trade your personal data.

Your information may only be shared with:

• Trusted service providers (e.g. booking platforms, communication tools) strictly for operational purposes

• Legal or regulatory authorities where required by law

All third parties are required to maintain confidentiality and data protection standards.

6. Marketing Communications

Where you have provided consent, you may receive occasional communications from Skyhut Boutique House regarding offers, updates, or experiences.

You may opt out at any time by:

• Clicking the unsubscribe link in our emails, or

• Contacting us directly using the details below

Opting out of marketing communications does not affect essential stay-related messages.

7. Your Rights Under the Kenya Data Protection Act

You have the right to:

• Be informed about the use of your personal data

• Access your personal data

• Request correction of inaccurate or incomplete data

• Request deletion of your personal data (where applicable)

• Withdraw consent at any time

• Object to processing for marketing purposes

Requests will be handled within a reasonable timeframe in line with the law.

8. Cookies & Digital Tools

Our website and digital tools may use cookies or similar technologies to enhance functionality and user experience. These do not collect sensitive personal data.

You may manage or disable cookies through your browser settings.

9. Changes to This Privacy Policy

Skyhut Boutique House may update this Privacy Policy from time to time.
Any updates will be posted on our website and take effect immediately upon publication.

10. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled, please contact us at:

📧 [email protected] or call us on +254 717 691096
📍 Skyhut Boutique House, Victory Gardens, Acacia – Kitengela, Kenya